With enormous appreciation for her service, the Board of Directors of the Armenian Nursing and Rehabilitation Center (ANRC) and Armenian Women’s Welfare Association (AWWA) announces the upcoming retirement of its long-time Executive Director Karla Fleming. Fleming leaves a legacy of great accomplishment after 21 years of steadfast leadership.
The ANRC is an 83-bed non-profit skilled nursing facility located on Moss Hill in Jamaica Plain, sponsored by the 104-year old Armenian Women’s Welfare Association, Inc. The Center serves elderly Armenians and non-Armenians alike by providing the highest quality long-term care as well as outstanding short-term care for residents of all ages who require rehabilitation before returning to their homes.
The ANRC has thrived during Fleming’s tenure even as other nursing homes have closed due to increasing regulation and competition from a wider range of care options for frail elders and their families. Under her leadership, ANRC is renowned for providing the highest quality, kind and ethical care for all of its residents. Highlights of Fleming’s tenure include:
• Centers for Medicare and Medicaid Services (CMS) 5-star rating since inception of rating system; 14 years of deficiency-free annual surveys, a rarity in the industry
• Expanded short-term rehabilitation program
• Led $3.0M expansion and substantial improvement of physical plant that included expanded rehab suite, dining space, additional elevator, and new power generator
• Obtained grant and other private funding for facility improvements including beauty salon, electric beds, and specialized wheelchairs
• Oversaw facility’s conversion to electronic medical records
• Hired and retained an excellent workforce – low employee turnover and high job satisfaction
• Earned membership in Partners Healthcare Skilled Nursing Facility Collaborative
• Operated in the black in all of the past 20 years with auditor stating “on all measures of financial performance, ANRC exceeds industry benchmarks”
“The ANRC continues to reflect the traditions and core values that have been embedded since its founding in 1948 by the AWWA“ says ANRC Board President Susan Deranian. “We thank Karla Fleming for her exemplary dedication and now look to our next chapter, building on her accomplishments and continuing her tradition of open-minded and skilled leadership.”
The Board of Directors is hosting an Open House to celebrate Karla Fleming’s service on Saturday, May 18, 2019 from Noon – 2 pm at the ANRC, 451 Pond Street, Jamaica Plain, MA. The public is invited to stop by and thank her. There will be light refreshments. Parking is available on site.
A new CEO will be announced in the near future.