Police Spotlight: National Grid warns of bill pay scam

The utility company National Grid is warning its customers of a bill-payment telephone scam being operated by criminals in the New England area.

The scammers call a customer and ask them to purchase a Green Dot MoneyPak pre-paid credit card to pay a balance or pay for replacing a faulty meter. The scammer then asks for the 14-digit security serial number on the card, allowing the criminals to withdraw funds from the card’s account.

National Grid does not have a Green Dot MoneyPak program and does not ask customers to pay directly for faulty equipment, the company said in a press release distributed by the local District E-13 Police Station.

If you are contacted by the scammers, call police at 911. National Grid also would like to hear reports of any scams. Electricity customers can call 1-800-322-3223 and natural gas customers can call 1-800-732-3400.

From press materials.

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